A Study of Critical Factors about Customer Service Center Performance Management– An Example of Information Service Company W

碩士 === 國立臺南大學 === 科技管理碩士班 === 101 === At the customer-oriented service age, information service industry not only offers information technology counseling but also plays the role of industrial professional advisor. The customer service center has developed from passive service center into active car...

Full description

Bibliographic Details
Main Authors: Shu-ying Chen, 陳淑英
Other Authors: Che-Hung Liu
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/04403783100394941287