A Study on Efficiency of International Tourist Hotels：Accounting for Customer and Employee Satisfaction
碩士 === 國立臺灣大學 === 農業經濟學研究所 === 101 === The quality of service is one of the most important outputs of the service industry. Quality is directly associated with the company’s profits, productivity, and customer satisfaction. After reviewing past literature, it is evident that most studies on servic...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/14436102977145025547 |