The Benefit of Applying Knowledge Management to Dealing Customer Relationship in Packaging and Printing Industry

碩士 === 國立臺灣藝術大學 === 圖文傳播藝術學系碩士班 === 101 === Due to the concept of consumer sovereignty, request for high quality customer service is growing in Taiwan, and customer service is no longer the specialty for service industry but all enterprises who are seeking for sustainable development. For conducting...

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Bibliographic Details
Main Authors: Shih, Huang-Ching, 施黃清
Other Authors: Han, Feng-Nien
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/60782976724970536718