Applying Kano’s and Refined Kano’s Model in Information Technology Servive Quality Evaluation– The Case of Food and Beverage Industry
碩士 === 國立臺灣科技大學 === 工業管理系 === 101 === With the changing times and advances in information technology, many industries are combined with information technology so as to reduce unnecessary costs and differentiate themselves from other competitors. As the market for Food & Beverage Industry keeps g...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/13902259795174189563 |