Comparative Analysis of Experience-oriented Customer Needs and Manufacturer Supplies Based on the Kano Model

博士 === 國立臺灣科技大學 === 企業管理系 === 101 === The research adopted experiential marketing factor mode as a substitute for product quality in Kano’s 2-dimensional quality model. The research findings indicate that multi-media entertainment manufacturers need to focus on a number of orientations in thei...

Full description

Bibliographic Details
Main Authors: Wei Chang, 張偉
Other Authors: Jon-Chi Shyu
Format: Others
Language:en_US
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/p523zy