The Study of the Dissatisfied Customers' behavior: The Case of Taiwan Travelers Participate Oversea Group travel

碩士 === 國立臺灣科技大學 === 管理研究所 === 101 === The worldwide government aggressively development the tourism industry, the non-chimney industries, but group travels are almost static in the practice. At the same time, many customers dissatisfied but did not complain about the group travel. Travel agencies tr...

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Bibliographic Details
Main Authors: Ching Hsuan Wang, 王敬萱
Other Authors: Tom M. Y. Lin
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/13414127332959650194