The Study of the Dissatisfied Customers' behavior: The Case of Taiwan Travelers Participate Oversea Group travel
碩士 === 國立臺灣科技大學 === 管理研究所 === 101 === The worldwide government aggressively development the tourism industry, the non-chimney industries, but group travels are almost static in the practice. At the same time, many customers dissatisfied but did not complain about the group travel. Travel agencies tr...
Main Authors: | Ching Hsuan Wang, 王敬萱 |
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Other Authors: | Tom M. Y. Lin |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/13414127332959650194 |
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