The Relationships among Service Quality, Customer Satisfaction, Trust and Customer Loyalty-Take L Bank In Taiwan for Example
碩士 === 國立高雄大學 === 亞太工商管理學系碩士班 === 101 === In recent years, the Taiwan government has been working on the financial industry’s liberalization and internationalization, in which professionalism, service quality and play an essential role. In particular, service quality is a critical source of competit...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/gzncaj |