Applying Importance-Performance Analysis to Diagnose Service Quality of Mainland China Non-Life Insurance Company – The Case of Mainland China C Corporation
碩士 === 國立高雄大學 === 高階經營管理碩士在職專班(EMBA) === 101 === During the last five years, non-life insurance market in Taiwan was stagnant and the total non-life insurance industry was facing a bottleneck in the development. In 2011, the total premiums of whole industry in Taiwan were NT$ 113 billion, which incr...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/98n5vy |