The Effect Of Corporate Image、Service Value and Switching Cost on Customer Satisfaction and Repurchase Intention –With customer involvement as a moderator

碩士 === 東吳大學 === 企業管理學系 === 101 === No matter what kind of industry a corporation is in, it, in order to gain higher profit, should strive to complete its goal in satisfying customer's wants and needs. This study attempts to examine and discuss the impacts of corporate image, service value, and...

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Bibliographic Details
Main Authors: Ya-Shuan Lin, 林亞璇
Other Authors: Chung-tzer Liu
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/45r2kk