The Influence of Food and Beverage Industries Information System Application on Service Quality and Customer Satisfaction

碩士 === 世新大學 === 觀光學研究所(含碩專班) === 101 === Customer satisfaction is one of the issues that service industry puts great concerns on. This study is based on the subject of informationization application in the food and beverage industries, aiming at verifying whether people in the food and beverage indu...

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Bibliographic Details
Main Authors: Kai-lin Hsu, 許凱琳
Other Authors: Ming-che Chou
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/10944337151262733156