The Performance Evaluation with Balance Scorecard Framework for Call Center in Government
碩士 === 世新大學 === 資訊傳播學研究所(含碩專班) === 101 === As the consumers’ ability has been awakened in recent years, the index value of a product is not a mere advantage in terms of a corporation’s competition. It is the best specific performance when it comes to the service improvement, which also reflects on t...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/52570952649004180975 |