Assessment “GAP” of Public Services in Districts Level of Hai Duong
碩士 === 樹德科技大學 === 經營管理研究所 === 101 === This study focuses on customer satisfaction with service quality attributes. Using self-rate questionnaire to investigate overall customer satisfaction and factor that influence public users’ satisfaction. Data were analyzed d using descriptive, Mean, St.D, and...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/74271994499934894775 |