The Relationship between Customer Service Quality and Consumer Loyalty for Convenience Store Industry in Kaohsiung City:The Moderator of Customer Satisfaction
碩士 === 樹德科技大學 === 經營管理研究所 === 101 === There is a fierce competition in domestic convenient store industry currently. With pressure from the whole economy, in order to attract more customers and increase profit margin, almost every dealer in the industry is trying its best to provide various services...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/55197691287483309675 |