Research on factors affecting the student satisfaction:A case study at Da Nang University of Economics,VietNam

碩士 === 樹德科技大學 === 經營管理研究所 === 101 === This research investigates the factors affecting customer satisfaction in higher education context in Vietnam. For this purpose, a conceptual framework picturing the relationship between SERVQUAL dimensions of service quality and student satisfaction is employed...

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Bibliographic Details
Main Authors: Duong Thi Thu Dieu, 楊氏秋妙
Other Authors: Ching-Yuan Huang
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/52245622712440605277