Applying the Supervisor-Subordinate Relational Demographics in the Context of Service Frontline Employees

碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士班 === 101 === This study is motivated by the observation of high turnover rate in Taiwan’s hotel industry. High turnover rate will reduce service qualities, and further lead to the difficulty in developing competitive advantages for service industries. This study attem...

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Bibliographic Details
Main Authors: Chen, Ying-Syuan, 陳映璇
Other Authors: Chang, Man-Ling
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/16292755145364338003