Abusive Supervision, Customer Demandingness, and Emotional Exhaustion- The Mediating Effects of Emotional Labor
碩士 === 東海大學 === 高階經營管理碩士在職專班 === 101 === This study has two purposes. The first is to determine whether the emotional labor at work with supervisor mediates the relationship between abusive supervision and emotional exhaustion. The second purpose is to examine whether the emotional labor in servicin...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/2tjabg |