Antecedents and Consequences of Customer-Oriented Behaviors-A Multilevel Investigation
碩士 === 淡江大學 === 企業管理學系碩士班 === 101 === It''s unusual to discuss the relation between the kind of emotional labor and customer-orientation behaviors in Taiwan or abroad, the emotional labor affects customer orientation, which through the job satisfaction or emotional exhaustion, if s...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/78050403257150674881 |