Optimal Bandwidth Planning for Distributed Telephony Call Centers
碩士 === 東南科技大學 === 工業管理研究所 === 101 === The Distributed Telephony Call Center (DTCC) is a call center with multiple sites jointly serving the same sources of calls. Because the various distance calls have different rates, a DTCC always has its telephony network shared with the backbone computer networ...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/35367104801884183421 |