THE PROFESSIONAL COMPETENCY MODEL OF DEPARTMENT STORE'S CUSTOMER SERVICE PERSONNEL- KK DEPARTMENT STORE AS AN EXAMPLE
碩士 === 大同大學 === 事業經營學系(所) === 101 === The development of department stores in the last ten years is for the purpose of satisfying the customer's need of different level and diversified product demand. When consumers accept the better service quality, they also expect that the department sto...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/47784904348090157566 |