The Relationship Among Service Recovery, Customer Satisfaction, Repurchase Intention and Word-Of-Mouth In The 3c Retail Store–The Role of Perceived Value

碩士 === 大同大學 === 事業經營學系(所) === 101 === In recent years, with the raise of acknowledge standard of people, the standard also raised with living quality. Due to the era of information technology, Taiwan is getting more information and digitalized, products start to combine with technology, and the chan...

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Bibliographic Details
Main Authors: Tzu-chi Yeh, 葉子綺
Other Authors: Chi-chuan Wu
Format: Others
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/76923049188403991444