An empirical study on travel satisfaction by the PEM and FMEA method - A case study of San-Yi Scenic Area

碩士 === 育達商業科技大學 === 行銷與流通管理所 === 101 === The economic benefit of tourism, recreation, and leisure industry has contributed significantly to the increase of national economic growth. Based on the investigation of scenic spots in San-Yi, certain customer service items were pinpointed and introduced to...

Full description

Bibliographic Details
Main Authors: Yan-Jyh Kuo, 郭彥志
Other Authors: Shun-Hsing Chen
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/c2u6ss