Applying Kano Model and Delphi Method to explore the Core Quality Characteristics for the MOD of Chunghwa Telecom Corporation
碩士 === 致理技術學院 === 企業管理系暨服務業經營管理研究所 === 102 === The new devices, new technologies, new interface, new services and new profit model, appeared one by one. The digital convergence is a storm in the industry. We can say that is a war in recent years. The industry saw the chance of digital convergence,Bu...
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| Format: | Others |
| Language: | zh-TW |
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2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/55244208628070174050 |