A Study of the Home Care of Psychiatric Patients' Satisfaction by Using SERVQUAL Model
碩士 === 中臺科技大學 === 醫療暨健康產業管理系碩士班 === 102 === This study refers to the PZB model and SERVQUAL scale table, by using home care of psychiatric patients’ satisfaction, family members for the survey target, the 267 collected questionnaires responding on the satisfaction of home care services quality. SERV...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/9uutt9 |