A Study of the Home Care of Psychiatric Patients' Satisfaction by Using SERVQUAL Model

碩士 === 中臺科技大學 === 醫療暨健康產業管理系碩士班 === 102 === This study refers to the PZB model and SERVQUAL scale table, by using home care of psychiatric patients’ satisfaction, family members for the survey target, the 267 collected questionnaires responding on the satisfaction of home care services quality. SERV...

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Bibliographic Details
Main Authors: Tsai, Pei-Ling, 蔡佩玲
Other Authors: Chang, Hsing-Yun
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/9uutt9