The Relationships Among Internal Service Quality, Employees Satisfaction and Service Behavior–The case study of China Airlines

碩士 === 朝陽科技大學 === 企業管理系 === 102 === Airline industry changed rapidly, competition among companies is fiercely. Almost every airplane intuition has invested huge resource in their business for survival. Under this environment, improvement of hardware equipment and cost down became basic common sense....

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Bibliographic Details
Main Authors: Shih-Fen Lee, 李世芬
Other Authors: Jyh-Chau Yang
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/4d3sdq