A Study of the Relationships among Perceived Fairness, Perceived Risk, Trust and Loyalty

碩士 === 大葉大學 === 管理學院碩士在職專班 === 102 === The B2C online shopping market in Taiwan has been a rather competitive environment. To operators of online stores, how to enhance customers’ perceived justice and lower shopping risks to boost customer trust and maintain customer loyalty are issues worth invest...

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Bibliographic Details
Main Authors: Shih-Chien Huang, 黃詩茜
Other Authors: Yao-Huang Tseng
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/53823622090158958485