A Study of the Relationships among Perceived Fairness, Perceived Risk, Trust and Loyalty
碩士 === 大葉大學 === 管理學院碩士在職專班 === 102 === The B2C online shopping market in Taiwan has been a rather competitive environment. To operators of online stores, how to enhance customers’ perceived justice and lower shopping risks to boost customer trust and maintain customer loyalty are issues worth invest...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/53823622090158958485 |