Integrating Kano Model and QFD into Administration Service Quality in Elementary School
碩士 === 大葉大學 === 管理學院碩士在職專班 === 102 === This study investigated the demands of elementary school teachers in Changhua County for service quality of school administration. We adopted the methods of Kano two-dimensional model and quality function deployment (QFD) to explore the service quality of...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/79954837992637257960 |