Integrating Kano Model and QFD into Administration Service Quality in Elementary School
碩士 === 大葉大學 === 管理學院碩士在職專班 === 102 === This study investigated the demands of elementary school teachers in Changhua County for service quality of school administration. We adopted the methods of Kano two-dimensional model and quality function deployment (QFD) to explore the service quality of...
Main Authors: | Chen Ya-Chi, 陳雅琪 |
---|---|
Other Authors: | Tseng, Ching Chih |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/79954837992637257960 |
Similar Items
-
Integrating Kano Model and QFD into Administration Service Quality in Elementary School
by: Chen, Ya-Chi, et al.
Published: (2014) -
Integrating the Kano Model into QFD for Service Quality of the Chain Bookstores
by: Chu.Shu-Huan, et al.
Published: (2013) -
Integrating the Kano Model into QFD in the Study of Airport- Service Quality
by: Chan-Chuan Keng, et al.
Published: (2014) -
Integrating QFD, Kano’s Model and Importance-Performance Analysis to Explore the Service Quality in Tax Administration
by: Chu-hsuan Chiang, et al.
Published: (2014) -
Integrating the Kano Model into QFD for Service Quality of Individual Coffee Shops
by: Tsai, Ahsing, et al.
Published: (2013)