A Research on Service Innovation, Service Quality and Satisfaction of the Baseball Club Fans-A Case Study of EDA-RHINOS
碩士 === 遠東科技大學 === 創新設計與創業管理研究所 === 102 === Abstract The purpose of the study is twofold. First, it aims to explore how service innovation, service quality, and satisfaction relate to the backgrounds of the fans. Second, it aims to examine the relationship between the perceived service quality and sa...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/cyh93s |