The Study of the Causal Relationships of Customer Satisfaction-The Example of Smart Phone
碩士 === 玄奘大學 === 企業管理學系碩士在職專班 === 102 === This research uses a sample of 303 smartphone users in the Metropolitan Taipei area to investigate the causal relationships of customer satisfaction and several other important constructs. The major findings are: 1. The causal relationship between perceived q...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
|
Online Access: | http://ndltd.ncl.edu.tw/handle/ctzrpt |