A Study of Improving Service Quality and Customer Loyalty in Viettel Kien Giang Branch

碩士 === 義守大學 === 企業管理學系 === 102 === The main purpose of this research is to assess customer satisfaction and their loyalty with the services of Viettel Kien Giang and build models the factors affecting satisfaction and loyalty of clients with services of Viettel Kien Giang. From this study, the propo...

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Bibliographic Details
Main Author: Nguyen Minh Chi
Other Authors: Ching Sung Lai
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/24y954