Service Quality in State Organizations: An Investigation in Ha Giang Power Company.
碩士 === 義守大學 === 管理學院管理碩博士班 === 102 === Purpose of study: This research aims to research and analyze about the role of service quality for creating customer satisfaction in the company. We want to find out the gap between expectations and perceptions through the customer point of view....
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Format: | Others |
Language: | en_US |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/m99g7x |