The Application of TRIZ to Improve Failures in Service Systems

碩士 === 義守大學 === 工業管理學系 === 102 === The proportion of the world economy devoted to services rose rapidly in the 20th century, more than two-thirds of industry in Taiwan belongs to service sector. To maintain competitive edge in the service market, service operators not only need to provide good quali...

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Bibliographic Details
Main Authors: Chin-Hung Cho, 卓進鴻
Other Authors: Tai-Chi Wu
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/94817446065636786189