The Relationship Between Service Quality and Customer Satisfaction of Consuming Loan Services in AgriBank Branch Office in Vi Xuyen County Vietnam

碩士 === 義守大學 === 企業管理學系 === 102 === Retail service quality plays an important role in enhancing customer satisfaction and customer loyalty, which significantly contributes to success of a bank service. Therefore, a research into factors affecting of the retail service quality of supermarket is necess...

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Bibliographic Details
Main Author: Ly Xuan Tien
Other Authors: Tsung-Kuang E. Ma
Format: Others
Language:en_US
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/96302140747845534805