The Study on Service Quality and Customer Satisfaction of Duty Free Shops in Kinmen
碩士 === 國立金門大學 === 觀光管理學系 === 102 === The purposes of this study were to investigate the service quality and customer satisfaction of duty free shops in Kinmen from customer perspective, and to analyze the relationship between service quality and customer satisfaction. This study adopted questionnai...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/yfzpxr |