The Relationship between Emotional Labor and Deviant Behaviors toward customers-The Moderating Effect of Service Training Effectivene
碩士 === 國立高雄應用科技大學 === 人力資源發展系碩士班 === 103 === For the purpose of a company or organization, which wants to achieve excellent service culture and service personnel, would rely on the first-line service employees. The first-line service employees are not only representative in the organization or comp...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/752352 |