A study on the relationship among prior experience, service encounter expectation, hotel organizational attributes and customer satisfaction of older adult within wellness tourism
碩士 === 國立高雄應用科技大學 === 觀光與餐旅管理研究所 === 102 === The study focuses on the relationship of older adults’ prior experience, service encounter expectation, hotel organizational attributes (organizational and staff chacteristics) and customer satisfaction in hot spring hotel within wellness tourism. Samplin...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/38187752369773362596 |