Some Solutions to Improve Service Quality and Customer Loyalty in Heineken Viet Nam
碩士 === 美和科技大學 === 企業管理系經營管理碩士班 === 102 === The main purpose of this research is to assess customer satisfaction, loyalty and build models study the factors affecting of clients with services of Heineken. From this study, the proposed recommendations and solutions can be used to increase customer sat...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
|
Online Access: | http://ndltd.ncl.edu.tw/handle/17030812949479981772 |