The study of Service encounter and Satisfaction in Hot-spring hotels – A case study of Sun Spring Resort
碩士 === 明新科技大學 === 服務事業管理研究所 === 102 === The purpose of this research was to explore the relationship of service encounter and customer satisfaction on hotel spring hotel.Through the going of studying, it will contribute to understanding that the important of service encounter of hotel spring hotel....
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/39502763609471850856 |