The Application of Neuron Network Analysis in Complaints Handling

碩士 === 國立勤益科技大學 === 工業工程與管理系 === 102 === In the traditional manufacturing industries, mainly in customer com-plaints handling for immediate replacement of the ways to solve problems and emotional responses ; but still can not to solve the root problem. The case of customer complaints data sources a...

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Bibliographic Details
Main Authors: Jerry Chang, 張健忠
Other Authors: Huang ML
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/53594262758976470002