The Application of Neuron Network Analysis in Complaints Handling
碩士 === 國立勤益科技大學 === 工業工程與管理系 === 102 === In the traditional manufacturing industries, mainly in customer com-plaints handling for immediate replacement of the ways to solve problems and emotional responses ; but still can not to solve the root problem. The case of customer complaints data sources a...
Main Authors: | Jerry Chang, 張健忠 |
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Other Authors: | Huang ML |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/53594262758976470002 |
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