The Relationships between Service Culture and Service-Oriented Organizational Citizenship Behavior–The mediating effect of Organizational Identification and Service Commitment

碩士 === 國立高雄第一科技大學 === 行銷與流通管理研究所 === 102 === Past researches have discussed the tendency of the service organization&;apos;&;apos;s help to improve the service-oriented organizational citizenship behavior, but lacked of attentions to the interactions between the organization&;apos;&;...

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Bibliographic Details
Main Authors: Pin-yi Tsai, 蔡品誼
Other Authors: Wen-pin Tien
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/04562248481777787019