A Research on the Relationships among Psychology Capital, Service Climate, and Job Performance: A Case of Counter Staff in a Financial Holding Company

碩士 === 國立臺灣海洋大學 === 航運管理學系 === 102 === The main purpose of this thesis is to explore the relationships among psychology capital of employees, service climate and job performance from a financial holding companys’ view. In total of 150 questionnaires were distributed and 115 successful copies return...

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Bibliographic Details
Main Authors: Chao-Liang Huang, 黃昭良
Other Authors: Gin-Shuh Liang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/a9dmxt