Applying Quality Function Deployment to Improve the Operation Performance of Ocean Freight Forwarders in Taiwan
碩士 === 國立臺灣海洋大學 === 航運管理學系 === 102 === The main purpose of this study is to apply Balanced Scorecard and Fuzzy Quality Function Deployment (FQFD) to develop the operation performance demand indicators of ocean freight forwarders, and also explore the specific feasible alternatives of enhancing opera...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/94e7b4 |