The Impact of Service Quality and Relational Benefits on Patient’s Loyalty- The Case of Dental Clinics Service
碩士 === 國立臺中科技大學 === 企業管理系事業經營碩士班 === 102 === In this study, 494 copies of valid questionnaires from ten dental clinics located in Taichung were selected randomly to investigate the impact of dental physician service quality, dental clinic service quality, relational benefits and relationship strengt...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/xygfge |