The study of enhancing job performance of call center staff with the integration of VOIP and PSTN

碩士 === 國立臺中科技大學 === 資訊工程系碩士班 === 102 === In the current business telecommunication behavior model, basic telecommunication functions and the volatile competitive market arena has created quick response to provide precise supply to demand and quality of supply. A heterogeneous system is developed to...

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Bibliographic Details
Main Authors: Wen-Yi Wang, 王文義
Other Authors: Tung-Shou Chen
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/jr6m82