Constructing Competency Indicator for Banking Call Center

碩士 === 國立臺灣大學 === 工業工程學研究所 === 102 === The financial industry in Taiwan has become very competitive under the environment of international and freedom. Existing companies has to establish new strategies to attract new customers. In the past, good sales development and promotion are likely to attract...

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Bibliographic Details
Main Authors: Jih-Cheng Chang, 張日政
Other Authors: 陳達仁
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/28326628951496153582