The Study on E-gov Service Quality Improvement─In Case of Individual Income Tax E-filing Service
碩士 === 國立臺灣大學 === 資訊管理學研究所 === 102 === With the development of Internet and ICT, the scale of service extends from face to face, the traditional service, to the online virtual service. In traditional one, service providers know how people feel by observing their expression or feeling their attitude...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4d4d2a |