Evaluating the Effect of Personalized Customer Support Service on Customer Loyalty
碩士 === 國立臺灣大學 === 資訊管理學研究所 === 102 === Customer support service has drawn increasing attention from both researchers and practitioners in the recent few years. Especially to a company with broad and complex services, customer support service can effectively help its customers choose suitable plans a...
| Main Authors: | , |
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| Format: | Others |
| Language: | en_US |
| Published: |
2014
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| Online Access: | http://ndltd.ncl.edu.tw/handle/01943334808559895325 |