Applying the Importance-Performance Analysis in Evaluating Service Quality of the Wayfinding System in Taipei Metro

碩士 === 國立臺灣藝術大學 === 圖文傳播藝術學系 === 102 === Taipei Metro has turned into a service oriented transportation business as its operating model becomes more and more mature. The wayfinding system plays a major role in this transformation. An accurate, precise and comprehensive wayfinding system improves the...

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Bibliographic Details
Main Authors: HO, HSIN-YI, 何欣怡
Other Authors: HO, CHIU-PAI
Format: Others
Language:zh-TW
Published: 2014
Online Access:http://ndltd.ncl.edu.tw/handle/97211665500025400390