Applying the Importance-Performance Analysis in Evaluating Service Quality of the Wayfinding System in Taipei Metro
碩士 === 國立臺灣藝術大學 === 圖文傳播藝術學系 === 102 === Taipei Metro has turned into a service oriented transportation business as its operating model becomes more and more mature. The wayfinding system plays a major role in this transformation. An accurate, precise and comprehensive wayfinding system improves the...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2014
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Online Access: | http://ndltd.ncl.edu.tw/handle/97211665500025400390 |